Shipping


Any Exceptions I Should Be Aware Of?

Deliveries are not typically made on Saturdays or Sundays and national holidays.

We cannot ship to P.O. Boxes or Military APOs

If you live in a non-contiguous U.S. state or territory—in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands—additional fees or shipping restrictions apply

Small Parcel

Signatures are not required for Small Parcel deliveries, but the decision to leave your package will ultimately be at the discretion of the delivery carrier. If you have any special delivery instructions, we recommend placing a note on your door on the delivery date with your name, request, and tracking number.

Deliveries will be completed by UPS or FedEx or LTL Carrier. Available shipping options will be noted in your Shopping Cart:

Please allow the full processing time required to ship from the supplier’s warehouse, plus 3-8 business days in transit for delivery.

Shipping for most orders using Economy Shipping – Ground  are provided free of charge.

Large Parcel

We want to make sure your order gets to you safe and sound. For items that are too large or fragile to be delivered via UPS/FedEx/USPO, we partner with carriers specializing in the transportation and delivery of Large Parcel freight so you can be assured that your order is being handled with the utmost care from the moment it leaves the warehouse.

How it works:

1.) If your order falls within the Large Parcel freight category, your order gets picked up from the warehouse via LTL freight carrier.

We’ll send you a Ship Confirmation email to let you know your order is on its way.

2.) Order is shipped to a Local Delivery Terminal

A Large Parcel carrier transports your order with care to a delivery professional in your area.

3.) Delivery appointment scheduled

Upon arrival, the local terminal will contact you to schedule a delivery date and appointment window.

4.) Day of Delivery:

Be sure to inspect the shipment contents upon delivery. If you have any concerns regarding the condition or packaging of your order, simply describe the issue on the delivery receipt provided by the driver and contact us for assistance.

This delivery method covers the essentials and Waystock pays for this service. A delivery truck will pull up to the curb outside of your home within your 4-hour appointment window. From there, you will be responsible for transporting the item(s) from the truck to any further transport beyond that point. We recommend asking a family member or friend for an extra hand.

Appointment Scheduling: The delivery partner will call you to arrange a date and 4-hour appointment window once your item(s) arrives at the local terminal.

Signature Required: Yes

Packaging Removal Included: No

Assembly Service Included: No

When Will My Order Arrive?

Every product on our site has an estimated Lead Time – the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. Products usually ship in 2 to 3 days, to give you an idea how quickly your order will leave the warehouse.

For Small Parcel shipments within the United States, delivery usually takes between 5 and 6 business days (except for USPS which ships in 3-5 business days) after your order is picked up from one of our warehouses.